380 Reviews from Denver Homes
Every review below came from a paying client in a Denver neighborhood we actually clean. The ones that aren’t five stars are here too, with what we did about them.
The rating
4.9 stars, and how they break down
Eight reviews in five years are below four stars. We’ve left them up, and one of them is quoted further down this page.
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Showing all 14 reviews
In their words
What clients wrote
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“We’ve had four cleaning services in eight years. Northline is the first one where the same two people show up every time. My kids know them by name.”
Rachel M., Washington Park -
“Booked a move-out clean two days before closing and expected chaos. They were done in four hours and the walkthrough passed without a single note.”
Daniel O., Littleton -
“I have bad spring allergies and the dust in this house was constant. After the deep clean I actually slept through the night. Now they come monthly.”
Priya S., Highlands -
“The price on the website was the price on the invoice. After years of estimates that grew, that alone is worth it.”
Tom B., Cherry Creek -
“Two under three and a golden retriever. They work around the chaos instead of asking me to clear it first, and the entry floor stays clean for about a day longer than it used to.”
Megan T., Stapleton -
“Booked a deep clean after a kitchen remodel. They got construction dust out of the vents and off the top of every door frame, which is exactly where I’d given up.”
Alan R., Congress Park -
“I work from home and was dreading having people here every week. They’re in and out in two hours, and I’ve stopped noticing them — which is the highest compliment I have.”
Ben K., Sloan’s Lake -
“My property manager deducted nothing. She specifically mentioned the oven and inside the cabinets, which is where my last deposit went.”
Jasmine W., Capitol Hill -
“Third cleaning company in this old house. The first two used something wet on the floors and I could see it. These two asked about the finish before they started.”
Carol D., Berkeley -
“Post-winter deep clean. All the salt residue in the entry and mud room is gone, and they got the radiator fins I’d been ignoring since we moved in.”
Nate P., Platt Park -
“Scheduling is the part I appreciate most. I’ve skipped two visits this year with a text and nobody made me feel bad about it or charged me a fee.”
Sofia H., Lakewood -
“Good clean, and the price held. It took longer than the window they gave me, which mattered because the movers were waiting downstairs.”
Derek M., LoDo -
“They text when they arrive and when they leave. I’m at the office both times and I still know exactly what happened in my house.”
Victor A., Congress Park -
“The deep clean missed the inside of the oven, which I’d specifically asked about in the notes. They came back two days later and did it, so this is a three and not a one.”
Hannah L., Berkeley
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Our guarantee
When something goes wrong
Eight of our 380 reviews are below four stars. We don’t take them down, because a page of nothing but fives tells you less than one honest three.
“The deep clean missed the inside of the oven, which I’d specifically asked about in the notes. They came back two days later and did it, so this is a three and not a one.”
Northline replied
Hannah, that one was ours. The oven was in your notes and it didn’t make it onto the crew’s sheet, which is a handoff problem, not a cleaner problem. We fixed the handoff: notes now print on the checklist itself instead of living in the booking system. Thank you for leaving the three — it’s more useful to the next person than a deleted review would be.
The guarantee is the same for everyone: tell us within 24 hours and we come back and fix it free. If the second visit still isn’t right, you get your money back. No forms, and nobody asks you to prove anything.
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